FAQ

We make regular plant orders once a week, with orders from specialty suppliers coming in twice a month. Feel free to reach out to us if you're looking for a specific plant variety. 

It is the nature of handmade ceramics and living plants to have some variations in color, size and finish. Because each plant and pot is unique, you may notice subtle differences with your potted plant and the picture online. 

Don't worry, it happens to the bet of us! Contact us for a refresh or follow our DIY instructions here. 

Once your order ships, you'll receive an email notification that contains a tracking number. You can track your order by looking up the tracking number on the delivery company's website. 

Due to the nature of the product, we handle plant return requests on a case-by-case basis. We accept returns for plant accessories & lifestyle products.

We currently ship to Canada and the United States.