How often do you get new plants in?

We make regular plant orders once a week, with orders from specialty suppliers coming in twice a month. Feel free to reach out to us if you're looking for a specific plant variety.

My plant doesn't look the same as the photo – how come?

It is the nature of handmade ceramics and living plants to have some variations in color, size and finish. Because each plant and pot is unique, you may notice subtle differences with your potted plant and the picture online.

My terrarium died, can you help?

Don't worry, it happens to the bet of us! Contact us for a refresh or follow our DIY instructions here.

How can I check my order status?

Once your order ships, you'll receive an email notification that contains a tracking number. You can track your order by looking up the tracking number on the delivery company's website.

What's your return policy?

Due to the nature of the product, we handle plant return requests on a case-by-case basis. We accept returns for plant accessories & lifestyle products.